We process and ship orders within 1-3 business days.
Shipping time varies based on your location and chosen delivery method.
You will receive a tracking number via email once your order has been shipped.
Free shipping is available for orders over [amount] (if applicable).
We accept returns and exchanges within 7–14 days of delivery (choose based on your rules).
Items must be unused, unwashed, and in original packaging with all tags attached.
Sale or clearance items are non-returnable and non-exchangeable.
To initiate a return or exchange, please contact our customer service team at [support email].
Once your return is received and inspected, we will process your refund within 5–7 business days.
Refunds will be issued to the original payment method.
Shipping costs are non-refundable unless the item is defective or incorrect.
Orders can be canceled within 12 hours of purchase if they have not yet been shipped.
Once an order is processed or dispatched, it cannot be canceled.
We strive to keep our inventory updated, but if an item becomes unavailable after your order is placed, we will inform you and provide a full refund or offer an alternative.
Your personal information is safe with us.
We collect necessary information like name, shipping address, and contact details only to process your order.
We do not share or sell your information to third parties.
Secure payment gateways are used to ensure your transaction safety.
We accept major payment methods: Visa, MasterCard, American Express, PayPal, and Cash on Delivery (if applicable).
All prices are listed in [your currency] and include applicable taxes.
Our customer service team is available Monday–Saturday
Email us at monpuraboutique2021@gmail.com or call us at +8801312809597 for assistance.
Sizing: Please refer to the size guide before placing orders.
Color Variation: Slight color differences may occur due to lighting and screen settings.
Custom Orders: Customized items (like personalized designs) are non-refundable.
Monpura Boutique - Fashion that fits your life.
